Williams End of the Deal
Rates: Rates listed on our
basic lawn care prices page are for reference only. We must visit your property to give
you a firm estimate before we agree to begin work. Our
prices are based on your lot
measurements and the amount of lawn space -- a large lot with a large
backyard pool may be estimated as a medium size yard for pricing
Service is for mowing, edging, and blowing clippings. It does not including removing debris from your yard, pooper-scooper
trimming trees or bushes, or planting flowers or shrubs. If you need
those services, we will be happy to provide add-on or full service at an
Service Schedule: At the time you contract for service, we will provide you with
a service schedule, i.e., the
day of the week that we will service your property. We will service
your lawn as scheduled from week to week and season to season until
you cancel service OR service is suspended because of an unpaid bill
Service Schedule: We will service your property on
your scheduled service date at anytime from 7am to 7pm. We can not be
any more specific than this or agree to a specific hour. However, we generally follow the same
schedule in each neighborhood from week to week so if
we serve your neighborhood in the morning one week, most likely we will be there
in the morning the next service day.
Customer Service: It is our highest priority to
keep you satisfied with the look of your lawn. We will ensure that our
standards are being kept at all times. If you have any complaint with
the lawn care service you receive, do not hesitate to email
us or phone us at 281-642-6832 and we will do our best
to take care of the issue as soon as possible. Do not be surprised if we give
you a call or send an email from time to time to make sure you are
happy with your service.
Rain: If it rains to the extent that we are unable to mow
your lawn on the scheduled date, we will attempt to mow during the
next two days. If if rains for several days, we may be forced to skip
you for that week. If you are skipped, you will not be billed for that
Holidays: We do not skip service on any Holidays
other than Thanksgiving and Christmas. If you are skipped, you will
not be billed for that week.
Billing: Billing is done monthly to the service
address or to a billing address that you provide. We can bill you by email or snail mail. We bill at the end of the month.
You have 5 days after the
post-marked date to pay the bill. There is a $10 late fee for any
snail mail payment postmarked after the 5 day limit. There is a $25
returned check charge.
Sales Tax: The state requires that we charge an
8.25% sales tax on all service. This is applied in your invoice after
calculating the total cost of your services for the month.